
BASIC MAINTENANCE
Section 4-6
ERROR CAUSE SOLUTION
Duplicate Address. IP address was entered that
already exists on network.
Contact System Administrator for
alternative IP Address.
End of Travel Detected. Caused by motion fault while the
motors were de-energized.
Move the laser carriage by hand
away from the side of the
machine. Recycle power to the
engraver. Motion will be
enabled.
Engraver cannot detect a proper
lens installed.
Lens magnets are incorrect or
aren’t attached properly.
1) Inspect lens for presence of
magnet(s). Operation of the
system is still possible
without the use of Auto Z or
Auto Focus and by focusing
with the focus tool. If problem
persists, contact ULS Tech
Support.
Insufficient Flow Air / Gas assist
device.
1) Filters are plugged.
2) Compressor pressure below
50 PSI.
3) Defective internal Air Assist
flow valve.
1) Check desiccant filter and
coalescing filter to see if
plugged.
2) Adjust pressure 50-60 PSI.
3) Contact ULS Service.
No Camera. Camera electronics not detected. 1) Option not installed.
2) Contact ULS Tech Support.
No Keypad. Keypad USB error. Contact ULS Tech Support.
No Processor. No communication at all to the
engraver electronics.
Contact ULS Service.
Please install the cone before
using Air Assist.
Air Assist turned on in printer
driver with no Air Assist Cone or
Back Sweep installed.
Install Air Assist Cone or Back
Sweep option or turn air assist off
in printer driver.
Front Door Open. 1) Laser Cartridge is not
connected
2) Interlock condition.
3) Interlock Sensor failed and/or
Circuit problem
1) Electrically connect the laser
cartridge.
2) Check door sensors for
misalignment.
3) Contact ULS Tech Support.
Top Door Open. 1) Interlock condition.
2) Interlock Sensor failed and/or
Circuit problem
1) Check door sensors for
misalignment.
2) Contact ULS Tech Support.
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